Personal Technology Guidance
Friendly Technology Help, at Your Pace
Patient help with computers, phones, Wi-Fi, online safety, and everyday technology — available remotely or in person around Great Falls.
One-time help. Clear explanations. No pressure.
Zach Swartz
15+ years in technology consulting & leadership
Great Falls, Montana
“You don't need to know the technical terms or have the problem figured out. Tell me what's happening and we'll work through it together.”
In person around Great Falls
Remote help available when it fits
What do you need help with?
New devices work differently out of the box. I'll walk through setup, transfer your data, and turn on the settings that matter most.
Remote or in-person
Works well either way — in person if you'd like hands-on help moving everything over.
Personal Technology Health Check
How healthy is your technology?
Explore a sample category below, then take the full check-in for your own results.
Keeping the devices you use every day locked down and protected.
Sample question
Are your devices protected with a password, PIN, or biometric login (like a fingerprint or face unlock)?
Sample recommendation
Turn on a screen lock — a PIN, password, or fingerprint — on every phone, tablet, and computer you use.
Plain-language questions. No technical knowledge required.
Questions
Frequently asked questions
No. Describe what's happening in your own words — I'll ask simple questions and we'll figure it out together, no jargon required.
Yes, both. Many issues can be solved remotely with you present the whole time; in-person visits are available around Great Falls and Central Montana when hands-on help works better.
I only access what's needed for what you've asked about, and I'll always ask first. I'll never ask you to send a password through a form — see the Privacy Policy for details.
Need help with technology?
Tell me what's happening. You don't need to know the technical name of the problem.